User Data Deletion Policy
Effective Date: 07 August 2026
This User Data Deletion Policy explains how users may request deletion of personal information associated with communications made through the WhatsApp Business Platform and other business interactions with Piyas.
Requesting Data Deletion
To request deletion of your personal information, please send an email to:
Please include:
- Your name
- Mobile number used for communication
- Business name (if applicable)
- Brief description of your request
Processing Time
To request deletion of your data related to WhatsApp communications, please contact us at jsp.piyas@gmail.com. We will process your request within 30 days.
What Will Be Deleted
Subject to applicable legal and regulatory requirements, we will delete or anonymize:
- WhatsApp communication records
- Contact information
- Customer enquiry history
- Other personal information maintained for customer communications
Information We May Retain
Certain records may be retained where required by law, including:
- Tax records
- Invoice information
- Accounting records
- Records required for legal compliance
- Information necessary to resolve disputes or enforce contractual obligations
Such retained information will only be used for the legally required purpose.
Confirmation
Once your deletion request has been processed, we will send confirmation to the email address from which the request was received.
Contact
For any questions regarding data deletion, contact:
Email: jsp.piyas@gmail.com