Privacy Policy
Effective Date: 07 August 2026
Welcome to Piyas ("we", "our", or "us"), a packaged drinking water brand manufactured by JSP Aqua Pvt. Ltd., Hooghly, West Bengal, India.
Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit www.piyas.in or communicate with us through our business channels, including the WhatsApp Business Platform.
1. Information We Collect
Depending on how you interact with us, we may collect:
- Name
- Mobile number
- Email address
- Business or company name
- Delivery address
- Billing information
- Order and purchase details
- Payment status
- Communications sent through our website, email, or WhatsApp
Our website is primarily informational and does not require visitors to register or create an account.
2. How We Use Your Information
We use your information only for legitimate business purposes, including:
- Responding to enquiries
- Processing product orders
- Coordinating deliveries
- Providing invoices and payment confirmations
- Customer support
- Improving our products and services
- Complying with legal and regulatory obligations
3. WhatsApp Business Platform
We use the WhatsApp Business Platform to communicate with distributors, dealers, and customers.
Through WhatsApp we may send:
- Product delivery status
- Dispatch notifications
- Payment confirmations
- Order-related updates
- Customer support responses
We use the WhatsApp Business Platform to send transactional updates, including product delivery status and payment confirmations. We do not sell your data or use it for marketing without your consent.
4. Sharing of Information
We do not sell, rent, or trade your personal information.
We may share information only with:
- Logistics and delivery partners
- Payment service providers
- Government authorities when legally required
- Technology service providers assisting us in operating our business
These parties are required to protect your information appropriately.
5. Data Security
We implement reasonable technical and organizational measures to safeguard your information from unauthorized access, disclosure, alteration, or destruction.
Although we strive to protect your data, no internet transmission or electronic storage system can be guaranteed to be completely secure.
6. Cookies
Our website may use cookies and similar technologies to improve website functionality and analyze visitor traffic.
You may disable cookies through your browser settings.
7. Data Retention
We retain personal information only for as long as necessary to:
- Fulfil business purposes
- Maintain business records
- Comply with applicable laws
- Resolve disputes
8. Your Rights
You may request to:
- Access your personal information
- Correct inaccurate information
- Update your information
- Request deletion of your personal data where legally permissible
9. Third-Party Services
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
10. Changes to this Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated effective date.
11. Contact Us
If you have any questions regarding this Privacy Policy, please contact:
JSP Aqua Pvt. Ltd.
Piyas Packaged Drinking Water
Mouza Chautara, Kaikala, Hooghly, West Bengal, India
Email: jsp.piyas@gmail.com
Terms of Service
Effective Date: 07 August 2026
Welcome to www.piyas.in.
These Terms of Service govern your use of our website and our communication services.
By accessing this website, you agree to these Terms.
1. About Us
Piyas is a packaged drinking water brand manufactured by JSP Aqua Pvt. Ltd., Hooghly, West Bengal, India.
The website primarily provides information regarding our products, distribution network, and customer support.
2. Use of the Website
You agree to:
- Use the website lawfully.
- Provide accurate information when contacting us.
- Not attempt unauthorized access to our systems.
- Not interfere with website operations.
3. Product Information
We strive to keep all product information accurate and up to date.
However, specifications, packaging, availability, and pricing may change without prior notice.
4. WhatsApp Communications
If you choose to communicate with us through WhatsApp, you agree that we may send transactional messages relating to:
- Order confirmations
- Dispatch notifications
- Delivery status
- Payment confirmations
- Customer service communications
Marketing messages will only be sent where you have provided the necessary consent under applicable law.
5. Intellectual Property
All content on this website, including text, logos, graphics, photographs, product names, and branding, is the property of JSP Aqua Pvt. Ltd. unless otherwise stated.
Unauthorized reproduction or distribution is prohibited without written permission.
6. Limitation of Liability
While we make reasonable efforts to ensure that the website is accurate and available, we do not guarantee uninterrupted operation or error-free content.
To the fullest extent permitted by law, we shall not be liable for indirect, incidental, or consequential damages arising from use of this website.
7. Privacy
Your use of this website is also governed by our Privacy Policy.
8. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of the competent courts in Hooghly, West Bengal.
9. Changes to these Terms
We may revise these Terms from time to time. Continued use of the website after publication of revised Terms constitutes acceptance of the updated Terms.
10. Contact
For questions regarding these Terms, please contact:
JSP Aqua Pvt. Ltd.
Piyas Packaged Drinking Water
Mouza Chautara, Kaikala, Hooghly, West Bengal, India
Email: jsp.piyas@gmail.com
User Data Deletion Policy
Effective Date: 07 August 2026
This User Data Deletion Policy explains how users may request deletion of personal information associated with communications made through the WhatsApp Business Platform and other business interactions with Piyas.
Requesting Data Deletion
To request deletion of your personal information, please send an email to:
Please include:
- Your name
- Mobile number used for communication
- Business name (if applicable)
- Brief description of your request
Processing Time
To request deletion of your data related to WhatsApp communications, please contact us at jsp.piyas@gmail.com. We will process your request within 30 days.
What Will Be Deleted
Subject to applicable legal and regulatory requirements, we will delete or anonymize:
- WhatsApp communication records
- Contact information
- Customer enquiry history
- Other personal information maintained for customer communications
Information We May Retain
Certain records may be retained where required by law, including:
- Tax records
- Invoice information
- Accounting records
- Records required for legal compliance
- Information necessary to resolve disputes or enforce contractual obligations
Such retained information will only be used for the legally required purpose.
Confirmation
Once your deletion request has been processed, we will send confirmation to the email address from which the request was received.
Contact
For any questions regarding data deletion, contact:
Email: jsp.piyas@gmail.com